Direct Response Call Centre

Make an Enquiry

Have you been searching for a reliable direct response call centre that can help to manage your business calls? Then you need to reach out to the team at Impact Call Centre today! We are delighted to be the first-choice team for clients that require professional call-handling services. Thanks to the versatility of our staff, we’re able to handle calls for a range of different companies. So, if you’re interested in what our services entail and would like to learn more, don’t hesitate to get in touch with our team. 

If you’d like to speak to one of our call centre staff members directly, you can do so by calling us on 01794 230 230. We’ll answer all of your questions immediately and provide you with all the required information. Alternatively, you can reach out to us via email at [email protected], and we will do our best to get back to you shortly. 

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    Make an Enquiry
    I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
    24 Hour Call Centre Services,Outsource Call Centre UK ,Direct Response Call Centre

    The UK’S Number One Direct Response Call Centre

    Here at  Impact Call Centre, we’re proud to be the first-choice direct response call centre for many medium and large businesses. Our team is confident in fulfilling the needs of all companies that require assistance with call handling. We will work closely with you to make sure that you receive call-handling services that are useful and professional.

    Read on to learn more about our direct response call centre capabilities and find out why we’re such a highly sought-after team. 

    24 Hour Call Centre Services,Outsource Call Centre UK ,Direct Response Call Centre
    Inbound Sales

    Our Direct Response Call Centre Services

    Call-handling can be challenging for companies that have limited staff available to work on the phones. However, it is still essential for businesses to be readily available to both clients and partners. As a solution to this problem, many companies hire a direct response call centre such as ours at  Impact Call Centre. Our team are capable of carrying out a range of different call-handling services, all of which are tailored to the needs of clients. Read on to learn more about the various call-handling services we offer. 

    Customer Services 

    One of the main reasons for people to call your business will be because of issues related to customer service. At Impact Call Centre, we can ensure that every call from your customers is handled professionally. We will make sure that the needs of your clients are fulfilled at every opportunity as we aim to represent your company in a positive light. You can rely on our call-handling experts to be friendly at all times as they work to maintain your company’s image and help your clients with their problems. 

    Inbound Sales  

    Your company may experience a high volume of inbound sales calls. While these would be very challenging to handle alone, our team can meet the demand and filter through which calls are actually useful for your company. We will handle all calls made to your business, take note of any important information that may be of interest to you, and make decisions based on your instructions. This complete call-handling service is why many companies trust us to be their direct response call centre. 

    Outbound Services 

    We’re also able to handle outbound calls for your company and reach out to potential customers and business partners. We will follow your instructions and contact individuals and organisations that you feel are worth targeting for your business. Of course, you can expect our team to offer useful advice in this regard whenever possible, as we aim to help you branch out as a company. You can depend on our professionals to be friendly and courteous for all outbound calls as they represent your company suitably. 

    B2B and B2C Telesales 

    If you’re looking to broaden your client base, you can do so through the B2B and B2C telesales from our team. We will reach out to potential customers and partners that would be suitable for your business and provide them with vital information regarding your services. You can rely on our team not to hassle potential clients, but to instead consult with them clearly and concisely so as to show your company in a positive light. 


    Many companies wish to carry out surveys over the phone so that they can better understand the needs of their clients. We at  Impact Call Centre  can call your customers and have such surveys carried out effectively. We’ll be sure to pass on any data we gather regarding these surveys promptly and ensure that you are left with useful results. Being able to carry out telephone surveys alongside our other services makes us an extremely versatile direct response call centre. 

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    24/7 support

    Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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    Improve the Customer

    Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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    Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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    Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.

    Why Use Our Direct Response Call Centre?

    In the time that we at  Impact Call Centre  have been operating, we’ve managed to build up an excellent reputation. As such, we’ve gained a loyal client base that has full confidence in our team. When you choose to work with us, you’ll be taking advantage of fully trained call-handling experts who have plenty of first-hand experience. It is because of the impressive history of success we have that many clients come to us when in need of a direct response call centre. 

    We realise how important it is for clients to know that the direct response call centre they’re working with is proven within the industry. As such, we’re proud to boast that we are fully endorsed by both The Institute of Customer Service and the Information Commissioner’s Office. Accreditation from such esteemed industry bodies proves that we’re a reliable team with which to work when in need of a direct response call centre. We aim to only gain further recognition as we continue to grow and improve. 

    Contact Us 

    So, if you’d like to take advantage of the best direct response call centre available, you should reach out to us at  Impact Call Centre  today! Our staff will be more than willing to go through our service at length and answer any questions you have about our capabilities. We will do our best to provide you with all the required information about our call centre so that you have a clear idea about our services. You can rely on our staff to be clear, friendly, and helpful no matter what way you choose to get in touch. 

    If you don’t have the time to chat, you can reach out to us via email at  [email protected]  or fill out our online contact form. Alternatively, you can call us now on  01794 230 230  and get immediate answers to your call centre questions. Our staff will help you make a fair decision on whether we are the best call centre for you. 


    Contact Us

    Do you have questions?

    Don’t wait, let’s talk

    Impact House Unit 7,
    Greatbridge Road,
    Romsey, Hampshire SO51 0HR

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      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.