About Us

24/7 UK BASED CALL CENTRE

Employing over 250 staff, we are an established and highly successful outsourced business providing managed services for companies. To achieve excellence we believe in world class service every step of the way.

Some contact centres are different, but we are very different. Come and visit us and see why.

How we “make it happen”

We’re passionate about driving forward your success and want to “make it happen”. We owe it to our people, our process, our performance and our partnerships to find effective solutions that work.

Our People

From our management to our agents, our people are our greatest asset. We strongly believe that happy employees do a great job and our investment in training, positive reinforcement and progression paths gives everyone an opportunity to shine. Our settled workforce means we have positive ambassadors for the companies we represent leading to a world class service for our clients, their customers and our staff.

Our Process

As a client, you will become a part of our automated processes driven by our significant investment in IT which is the foundation of our proactive management of processes and productivity benefiting all who work for us and with us.

Our Performance

Looking for continuous improvement means we want to “raise the bar”, improve quality and provide terrific results for all clients. There will always be a better way and we actively look for fresh, innovative solutions based on the powerful insight gained from speaking to your customers every day.

Our Partnerships

Our aim is to develop long-term relationships based on a mutual desire to achieve success. We are trusted partners and work closely with our clients, appreciating the different markets in which they operate and consequently their differing requirements.

So, if you feel that your business could benefit from what we have to offer, give us a call today on 01794 230 230. We look forward to working with you.

Contact Us
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Impact House, Unit 7,
Greatbridge Road,
Romsey, Hampshire SO51 0HR

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