Impact Call Centre is always looking for high-quality staff to join our ever expanding team

Why Choose Impact?

Learn some of the most valuable and in demand career skills to help you grow and gain the experience you need to succeed.

No experience necessary, full support and on-going training from our coaching and training teams to assist in your success.

Take your skills to the next level with our internal six tier graded career progression. We actively promote from within, supporting staff to be our next team leaders, coaches and managers.

Learning in the workplace is available to everyone from external educators offering apprenticeship NVQs all the way up to degree level.


Choose from our various careers
Customer Service Executive

Customer Service Executive

Full Time

Day & Evening Shifts

Find Out More

why do people stay

Why do people stay?

  • Our people – our greatest asset in whom we are proud to invest.
  • Culture – world class service, values and partnership.
  • No surprises – good communication and everyone knows where they stand.
  • One Team – being part of one big family of friendly, supportive and fun people.
  • Catching people doing the right things – A positive and encouraging environment.  We recognize those who go above and beyond.
  • Flexible schedules – we’ll work with you to find the best schedule to meet your needs of days, evenings, weekends and part-time.
  • Great clients to work for.
  • Working from home.
  • Perks – there’re lots of them!

Executive Career

Experienced or not we’ll provide you with a competitive salary & room for growth within the company.

Easy Travel Access

Whether you drive or take the train, commuting should be simple. We are only a short walk from the train station and have free on-site parking.

Complimentary Refreshments

Need a cuppa to start your day off right? Delivered straight to your desk, so you never go thirsty.

Training & Coaching

Our training & coaching teams will provide you with all the skills you need for the role & skills for life too!

Pension Scheme & Credit Union

Worried about the future? You will benefit from our auto enrollment pension, plus our partner credit union may help you save up for a rainy day.

Subsidised Lunch & Drinks

Forgot to pack a lunch? You won’t go hungry, our staff canteen make lovely lunches at a fraction of the price charged by shops.

Uncapped Commission & Quality Bonus

Good at what you do? We love to pay you more so whether you work in sales or customer service, you can earn bonuses based on performance & quality.

Benefits Scheme & Product Discounts

Like movies & shopping? Get discounts on everything from holidays to clothing & our clients’ products. You could save £1,000’s!

Healthy Lifestyle

Get fit with our free gym membership or our bike to work scheme. Complimentary eye vision tests too!

Employee Assistance Program

Life has lots of stresses & that is why we provide complimentary professional assistance in resolving a range of personal issues.

Charity Events & Staff Parties

Help others while making memories; we have lots of charity events & frequent staff nights out.

Be Yourself

We believe in individuality, let your personality show with blue hair or show us your hip street style on our Dress Down Fridays.

Incentives & Prizes

Frequent team building competitions & fundays across the company.



Enough about us, why not tell us about yourself & all the great things you do, apply online today!

For more information call us at: 01794 230230

To apply email your CV and cover letter telling us why you’d like to work with us and what position you are interested in to: [email protected]

Impact Call Centre is located in Romsey Industrial Estate and is just a short 5 minute walk from Romsey train station and only a 10-15 minute train ride from Southampton Central Train Station. We also have free on-site parking. It is also easily commutable from Southampton, Winchester and Salisbury, and is accessible by major bus routes.

Contact Us
Do you have questions?
Don’t wait, let's talk
Impact House, Unit 7,
Greatbridge Road,
Romsey, Hampshire SO51 0HR