Outbound Customer Service Call Centre

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    Do you need a team who can manage outbound calls for your company? Then contact Impact Call Centre, the best outbound customer service call centre available! Our staff are always willing to consult with clients who want to learn more about our services, so get in touch today if you have a query. Call our team now on +44 1794 230 230 or email us at sales@impactcallcentre.co.uk, and we’ll get back to you as soon as possible. 

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      Make an Enquiry
      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
      Virtual Call Centre UK


      Here at Impact Call Centre, we’re delighted to be the first-choice outbound customer service call centre for many businesses. Our priority is to deliver exceptional service to all clients by adhering to their requests and conducting ourselves in a professional manner at all times. Continue reading to learn more about our work and discover why we’re such an in-demand call centre. 

      In the time that we’ve been operating, we’ve only continued to improve our services. All of our staff are skilled phone operators who have plenty of experience in the industry. We’re always looking for ways to better our work so as to cater to the needs of more clients. Thanks to our flexibility and impressive history of success, we’ve become the first-choice outsourced customer support centre for many clients.

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      For many businesses, it can be challenging to juggle the task of making essential outbound calls with other necessary daily tasks. It is for this reason that many companies choose to use an outsourced customer support centre such as ours at Impact Call Centre. Whether from our facility or from remote working, we can deliver the same high standard of service that caters to the needs of your business. 

      We consult closely with clients to determine what call-handling work needs to be done before arranging a schedule with them. Our staff will make the necessary calls to customers and follow all the directions you put in place so that we can handle queries with ease. We will keep you up to date with important information but otherwise, work independently. This personalised approach is why businesses continue to choose us when in need of an outbound customer service call centre. 

      Offering More Than Outbound Customer Care Services 

      It has always been our aim to meet as many call-handling needs for clients as possible. As such, we’ve continued to expand our services over the years in order to be more than just an outbound customer service call centre. Tanks to our versatility, clients can also hire us for the following work: 

      • Customer Service Call-Handling 
      • Sales Calls 
      • Ecommerce Assistance 
      • And Much More! 

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      24/7 support

      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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      Improve the Customer

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.


      At Impact Call Centre, we understand how important it is for business owners to know that they’re dealing with a proven team. As such, we’re proud to boast that both the Information Commissioner’s Office and The Institute of Customer Service fully endorse us as a professional and trustworthy company. Accreditations from such esteemed industry bodies prove that we’re the most reliable outbound customer service call centre clients have available. 

      It is vital to our team that all clients are satisfied with the standard of work we’re delivering. As such, you can expect our staff to go above and beyond whenever possible, to ensure that all of your needs are being met. We’re always available to answer any questions you have and much more. Thanks to our ongoing commitment to delivering first-class customer service, we’re considered by many to be the first choice company for outbound customer care work. 

      Contact Us 

      If you’re interested in taking advantage of our outbound customer service call centre and would like to learn more, then get in touch with us at Impact Call Centre today! If you have any specific questions regarding our outbound calls, don’t hesitate to reach out to our team who will be more than happy to help. Give us a call now on +44 1794 230 230 or email your query to sales@impactcallcentre.co.uk, and we’ll get back to you shortly. 

      Contact Us

      Do you have questions?

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      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.