24 Hour Customer Service Call Centre

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    Have you been searching for a proven company to help lighten the call-handling burden on your business? Then you need to contact Impact Call Centre Ltd, operators of the first choice 24 hour customer service call centre. To learn more about our excellent services, simply pick up the phone and call our team on 01794 230 230. Alternatively, send an email to sales@impactcallcentre.co.uk, and we’ll reply promptly with the required information.

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      Make an Enquiry
      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
      Virtual Call Centre UK


      Here at Impact Call Centre Ltd, we’re proud to operate as a 24 hour customer service call centre for businesses that require one. Our team are determined to deliver first-class service to our clients by being helpful to their customers and presenting your company in a good light. Through our services, you can lighten the load on your workforce and still provide your customers with the information they require. Continue reading to find out how we can be of help to your business.

      For many years, we have been providing clients with exceptional call-taking services. Our team are all fully trained and have the skill required to talk to customers about your business competently. We have gained a significant amount of experience through our work in the past and are now confident in our ability to work with clients of all sizes.

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      When you choose to work with us at Impact Call Centre Ltd, you’ll be receiving a service that operates 24 hours a day, 7 days a week. By having this availability, we can be there for your customers whenever they are in need. Rest assured, our team are equipped with the skills necessary to handle a range of enquiries, so we’ll be able to help your customers every time. It is because of our reliability that we’re such a popular outsourced call centre.

      By taking advantage of our call centre, you’ll be able to spend more time on other vital aspects of your business. Our team pride themselves on their reliability, which has only improved over the years thanks to consistent service. Whether your goals involve customer satisfaction or growth in sales, you can rely on our staff to do their best to help fulfil them. Our continued commitment to aiding the success of our clients sets us apart as an excellent 24-hour customer service call centre.

      Through using our outsourced call centre, we can help your customers deal with:

      • Delivery and Tracking
      • Customer Care
      • Warranties and Claims
      • Customer Support
      • And More!

      We realise that many different types of businesses rely on customer call centres. As such, we’ve made sure our team can offer reliable service, regardless of what your company specialises in. Our staff have the skill and flexibility to talk confidently about your business, irrespective of what industry you’re in. It is thanks to the versatility of our team that we’re considered by many to have the best 24-hour customer service call centre available.


      As mentioned, we’re available 24/7, providing a service that’s available day and night. Rather than hiring staff to handle your phones while your business is shut, you can enlist us to do it for you. Our out of hours and overflow call handling provision means that your customers will always be able to reach someone whenever they need to. With our help, you’ll never again have to shut your phone lines each night, leaving your customers waiting until morning. We can even provide coverage should your business usually closed over the weekend or on bank holidays. 

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      24/7 support

      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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      Improve the Customer

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.

      Why Choose Us for Call-Taking Services?

      At Impact Call Centre Ltd, we’re always aiming to improve the service we deliver to our clients. It is our aim to make things easier for your business, so you can rest assured that we’ll treat your customers with the respect they deserve. Our team are always clear and courteous on the phone, so you can rely on them to be of help to your customers. It is because of our excellent attitude that ours is considered to be the best 24 hour customer service call centre.

      We realise that it is crucial for clients to know that they are dealing with a proven company. As such, we are proud to boast that we are a member of The Institute of Customer Service, and the Information Commissioner’s Office accredit us. Endorsements such as these prove that we are a trustworthy business to work with when in need of call-taking services.

      Contact Us

      So, if you believe you could take advantage of our 24 hour customer service call centre, clients should get in touch with us at Impact Call Centre Ltd today. Our team are always available to go over the intricacies of our service, so be sure to get in touch if you have any questions regarding our work. Give us a call now on 01794 230 230, or send an email to sales@impactcallcentre.co.uk, and we’ll get back to you as soon as possible.


      Contact Us

      Do you have questions?

      Don’t wait, let’s talk

      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.