Who are they?
Nostalgia is a catalogue company specialising in books, CDs and DVDs of bygone eras. Their CDs collection starts in the 30s and 40s and ends with the 70s and 80s.
What do they do?
Nostalgia release quarterly catalogues to an established client base as well as placing ad hoc press advertisements throughout the year to attract new customers to their regular customer base.
Services provided
The Campaign
Nostalgia joined Impact 12 years ago and is one of our long-standing clients.
Throughout the years of working together, we have perfected our sales training and have been able to reduce our handling time allowing us to deal with more calls while at the same time maintaining the highest standard of service. Nostalgia Direct advertises through regular catalogues deliveries as well as off the page press adverts driving high volume of calls into our centre.
Our professional inbound call centre is ready to help your business respond to enquiries and secure valuable sales. Our expertise across multiple sectors and ability to operate at scale with over 250 call centre agents gives clients the confidence to trust us. Call our friendly team on 01794 230 230 or complete our contact form.
The Results
Nostalgia Direct is the perfect example of a well-built relationship between Impact and our clients. The relationship is now over 12 years long and continues to thrive. The continued consultative partnership in all that we do has ensured that the quality and reputation of Nostalgia and their customers continues to grow.
A Well-Built Relationship Between Impact And Nostalgia
“Nostalgia Direct is the perfect example of a well-built relationship between Impact and our clients. The relationship is now over 12 years long and continues to thrive.”
Our UK Call Centre Is Ready To Help
We are specialists in every aspect of inbound sales and customer service. By choosing Impact, your business will benefit from our team of over 250 trained specialists that can help your business with everything from increasing sales through our dedicated inbound and outbound teams, providing world class customer service to your customers, through to comprehensive pick and pack fulfilment. We operate at scale and deliver great results for leading UK brands.
We have an excellent track record of helping our clients grow their businesses in size, profitability, and reputation. Some of the UK’s leading brands across a range of sectors trust us to deliver great results. Find out how we can help your business make an impact by contacting us.