Inbound Call Centre

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    Have you been struggling to find a reliable inbound call centre? You have hit the jackpot by finding Impact Call Centre today. Our agents will represent your business and offer fantastic support unlike any other. You can find out more about setting up your own centre and get a free quote by calling our team on 01794 230 230.

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      Make an Enquiry
      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
      Virtual Call Centre UK

      An Inbound Call Centre Set Up According to Your Company’s Specific Needs

      Impact Call Centre is a customer-focused call centre provider with a strong passion for providing unbeatable phone services. Regardless of which sector you happen to be working in, you’ll need to provide a first-class service to your clients, time and time again. This is where an inbound call centre becomes very useful.

      Impact Call Centre continuously invests in the agents and their training. This enables us to ensure that they know as much about your products as you do. We always aim to resolve customer queries during the first phone call, which is not something every customer service call centre can guarantee.

      Our unique approach will enable your customers to conclude their call satisfied with your service and support. We will help your company grow, improve loyalty, and achieve all of your professional objectives with our outsourced call centre.

      We’re confident in promising that your callers will have absolutely no idea that the person talking to them isn’t actually based in the same building as you are. Your business will always be represented perfectly.

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      The Best Inbound Call Centre

      Studies have shown that while technology and online services have advanced, most people still prefer to speak to someone over the phone instead. Set up an outsourced call centre with us to make sure that someone is always there to help.

      Outbound Call Centre

      The team at Impact Call Centre understands the limitations and opportunities present within the scope of GDPR legislation. You can temporarily set up an outsourced call centre to make everyone aware of the important changes that will be affecting their operations.

      Come to Impact Call Centre Over Another Customer Service Call Centre

      Impact Call Centre specialises in a range of industries. Whatever sector you work in, don’t hesitate to get in touch with us. You’ll be hard-pressed to find another centre that offers such a dedicated bespoke service that’s been built around your product and services.

      For some businesses and office managers, answering your own calls can be a tedious part of the job that takes up all of your valuable time. The first thing to worry about is the cost of setting up the phone lines and systems.

      After that, you will have to train your staff members – who might not even have any prior experience giving this type of support. With an inbound call centre, you can ensure that each of your team members does exactly what they’re best at.

      Impact Call Centre can have your brand new inbound call centre up and running in a matter of hours. Once that’s done, you can begin to focus on different aspects of your business to maximise future growth.

      Next Steps

      Choose Impact Call Centre as your customer service call centre and you can take advantage of all of the following benefits and guarantees that other businesses simply can’t provide:

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      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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      Improve the Customer
      Experience

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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      Reduce
      Costs

      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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      Leave it to
      Professionals

      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.

      Contact Us Today for a Free Estimate with No Strings Attached

      Are you now convinced that your company would benefit from a dedicated inbound call centre? Get in touch with Impact Call Centre by calling 01794 230 230 or sending a message through our contact form. We will get back to you as soon as possible to finalise all the details.
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      Contact Us

      Do you have questions?

      Don’t wait, let’s talk

      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.