Call Centre Outsourcing UK

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    Have you been searching for a suitable company for call centre outsourcing? UK businesses, you’re in luck, as you’ve found the experts at Impact Call Centre! We’re always willing to take enquiries from potential clients, so call us now on +44 1794 230 230 if you have any specific questions. Alternatively, email any queries to, and we’ll get back to you as soon as possible. 

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      Make an Enquiry
      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
      Virtual Call Centre UK


      Here at Impact Call Centre, we’re proud to be the first-choice company for call centre outsourcing UK businesses have available. It is our aim to deliver exceptional service to all clients by working closely with them to ensure that all their needs are fulfilled. Read on to learn more about our various call-handling services and discover why we’re such a popular call centre. 

      We have been operating for a number of years, and over time, have only continued to improve our services. All of our staff are fully trained with regards to call handling, and always conduct themselves in a professional manner. It is because of the outstanding industry-wide reputation that many people come to us when considering call centre outsourcing in the UK. 

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      Handling calls is an essential yet time-consuming task for all companies. It is, therefore, beneficial to have an outsourced team available to deal with incoming and outbound queries. To ensure that your business is well represented, it is essential to work with a professional team. It is for this reason that many companies choose us at Impact Call Centre when searching for an option for call centre outsourcing in the UK. 

      When you first reach out to our team, they’ll consult with you to determine what call-handling assistance you require. Our team will then manage all the necessary calls to and from your business while keeping you in the loop regarding key information. You can rely on our staff to be clear and friendly to all your clients and ensure they’re satisfied. It is because of this personalised service that we are considered to be the best option for call centre outsourcing UK business can get. 

      A Versatile Option for UK Call Centre Outsourcing 

      As the best company for call centre outsourcing UK businesses have available, we believe it is our duty to be as flexible as possible. So as to cater to the needs of all clients, we have continued to expand our range of call-handling services so as to help them with the following: 

      • Ecommerce Assistance  
      • Customer Service 
      • Sales Calls 
      • And More!

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      24/7 support

      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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      Improve the Customer

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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      Leave it to

      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.


      At Impact Call Centre, it’s important to us that clients know they are dealing with a reliable company. As such, we’re proud to boast that we have accreditations from both the Information Commissioner’s Office and The Institute of Customer Service. Recognition from such highly regarded industry bodies is what sets us apart as the most reliable option for call centre outsourcing UK companies can get. 

      We aim to exceed the expectations of all clients by delivering first-class service at all times. Our staff are always available to answer questions you have about our work and will make sure that you’re fully informed on the relevant aspects of our service. It is because we deliver first-class service consistently that companies continue to choose us as their number one UK call centre outsourcing option. 

      Get in Touch! 

      So, if you’ve been considering call centre outsourcing, UK business owners shouldn’t hesitate to contact us at Impact Call Centre today! We’re always willing to go through client queries in detail, so get in touch with us now if you have any questions regarding our outsourced call-handling work. Call us on +44 1794 230 230 or email your enquiry to and we’ll get back to you shortly.

      Contact Us

      Do you have questions?

      Don’t wait, let’s talk

      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.