Virtual Call Centre UK

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    Have you been searching for a capable team working from a virtual call centre? UK businesses, search no more, as you’ve found the experts at Impact Call Centre! Our staff more than willing to take enquiries from potential clients, so give us a call on +44 (0) 1794 230 230 if you have any specific queries. You can also email our team directly via, where they’ll get back to you as soon as possible. 

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      Make an Enquiry
      I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.
      Virtual Call Centre UK


      Here at Impact Call Centre, we’re proud to be the most highly sought after virtual call centre in the UK. Businesses all over the country can benefit from our remote call handling service in order to ease the burden on their staff. Read on to learn more about the services we offer and find out why we’re such a popular call centre. 

      In the time that we’ve been operating, we’ve only continued to improve as a UK call centre. Our team have proven to be adaptable thanks to their ability to work remotely and still deliver the same high standard of service. It is because of our excellent reputation nationwide that we’re considered to be the best virtual call centre UK clients can get. 

      Virtual Call Centre UK
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      At Impact Call Centre, we’re proud of the way we can adapt our services so as to continue serving clients under strenuous circumstances. As such, we’re operating a virtual call centre in the UK successfully during the COVID-19 pandemic. All of our services are still available, including both out- and inbound sales and customer service calls. Our staff are able to deliver the same high standard of work from home thanks to their experience and professionalism. 

      If you choose to take advantage of our virtual call centre, UK clients can expect our team to deliver a personalised service that is tailored to their needs. We will handle all calls to and from your business with ease and pass on any relevant information immediately. The benefit of using our virtual team is that you get the same quality service without having to worry about valuable office space being taken up. You can learn more about how our virtual services operate by contacting our team today. 

      A Versatile UK Virtual Call Centre 

      We realise that the call handling needs of UK business are varied, which is why we’ve continued to expand the range of services available from our virtual call centre. UK clients can take advantage of us for the following: 

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      24/7 support

      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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      Improve the Customer

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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      Leave it to

      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.


      We at Impact Call Centre understand how anxious some businesses can be about outsourcing call handling work. It is for this reason that we want clients to know that they’re dealing with a reliable company. As such, we proudly boast membership to The Institute of Customer Service as well as an accreditation from the Information Commissioner’s Office. Endorsements such as these set us apart as the most reliable virtual call centre UK companies have available. 

      Our team have a passion for their work, and as such, are determined to deliver outstanding service to every client. We will work closely with you at all times to ensure that your needs are being fulfilled. Our staff are renowned for their customer service capabilities, so they will always ensure that you and your clients are left satisfied. This commitment to delivering first-class service is why we’re such a popular UK virtual call centre. 

      Contact Us 

      So, if you’ve been convinced to take advantage of our virtual call centre, UK clients shouldn’t hesitate to get in touch with us at Impact Call Centre today! We realise that you’re likely to have a lot of questions about our services, so be sure to reach out to us today, and we’ll do our best to help. You can reach us over the phone now by calling +44 (0) 1794 230 230 or email any queries to, where we’ll get back to you as soon as possible. 


      Contact Us

      Do you have questions?

      Don’t wait, let’s talk

      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.