Are you in need of a reliable team that can handle important calls to and from your business? Then you need to contact Impact Call Centre; the number one homeworking call centre companies can get. Our staff are more than happy to discuss our home office setup in more detail, so call us on +44 1794 230 230 if you have any further questions. Alternatively, email any queries to [email protected], and we’ll reply promptly.
Here at Impact Call Centre, we’re delighted to be the best homeworking call centre available for clients. Our staff are able to handle calls being made to your business from their home office and keep you updated on any important information. We tailor our service to the needs of each client, so you can expect our team to consult with you thoroughly to ensure your needs are met. Read on to learn more about our call handling work.
In the time that we’ve been operating, we’ve only continued to improve the quality of our services. All of our staff are fully trained with regards to handling customer calls and always conduct themselves in the correct manner. Thanks to our excellent reputation, we’ve become the go-to inbound customer service call centre for many medium and large businesses.
Call handling is incredibly challenging, especially when businesses are having to deal with other more pressing matters. It is for this reason that many clients turn to Impact Call Centre when in need of an inbound customer service call centre. Our team can operate from home to take or make customer calls on behalf of your business and maintain an excellent relationship with your clients.
When you enlist our services, we will inform you of our call-handling options and consult with you to determine what your requirements are. Even when working from home, our team are able to keep up vital communications between you and your clients. We take pride in representing all types of businesses, so you can rely on us to portray your company in a good light at all times. This personalised service is what sets us a cut above as an outstanding homeworking call centre.
Through our call handling services, we can help your customers handle a number of different issues, including:
We realise that the call handling needs of companies are great, which is why we’ve made sure to offer a broad selection of services. Our staff can also help clients increase sales through outbound calls as well as handle social media management. The versatility of our team is what makes us the most flexible homeworking call centre available for businesses. If you’d like to enquire further about a specific function, be sure to speak to a member of our team today.
Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.
Improve the Customer
Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.
Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.
Leave it to
Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.
At Impact Call Centre, our hard work over the years has resulted in us receiving recognition throughout the industry. For example, both the Information Commissioner’s Office and The Institute of Customer Service fully endorse our services and conduct. Accreditations such as these set us apart as the first choice homeworking call centre.
We believe it is essential to deliver first-class service to clients, which is why our team go the extra mile whenever possible. We are clear and courteous at all times with those receiving our service, as well as being available to go through any queries you have regarding our work. This ongoing commitment to our clients is why we’re regarded as the best company possible for professional call handling services.
So, if you’d like to take advantage of our homeworking call centre, be sure to get in touch with us at Impact Call Centre today. We’re always willing to discuss our call handling in more detail, so don’t hesitate to contact us if you require any further information. You can reach our team over the phone now by calling +44 1794 230 230 or email us at [email protected], where we’ll get back to you as soon as possible.