Outsourced Customer Service Call Centre Hampshire

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    Are you looking for a company that can operate a 24 hour customer service line? Well, look no further than Impact Call Centre. We have a team of trained agents that will be able to help your customers with all manner of requests. There is no doubt that we are an outsourced customer service call centre Hampshire clients can rely on. To find out more information about our services, call 01794 230 230.

      Make an Enquiry
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      Virtual Call Centre UK

      A 24/7 HAMPSHIRE OUTSOURCED CUSTOMER SERVICE CALL CENTRE

      If you run a busy company but don’t want to invest in an in-house team to handle customer calls, get in touch with our team here at Impact Call Centre. We can take care of this side of your business, answering customer queries and alerting them to your products and services. As an outsourced customer service call centre in Hampshire, we go above and beyond for our clients.

      You can rest assured that our agents undergo in-depth training, ensuring that they are well versed in your products and services. You can put your full trust in our team to give your customers the correct information and advice that they need. By utilising the expertise of our outsourced customer service call centre, Hampshire clients will not have to worry about a thing.

      Virtual Call Centre UK

      Our Hampshire outsourced customer service call centre offers both inbound and outbound services. Our inbound lines are open 24 hours a day, seven days a week, so if your customers have an urgent query, we can help. Having an agent on the end of the phone at all times of the day is hugely beneficial to your business. Your customers will know that they will always have their questions answered.

      Our outbound customer services work within the scope of GDPR, so we are well aware of the limitations and opportunities available to us. The knowledge of our outsourced customer service call centre in Hampshire allows us to help and advise you on call campaigns.

      How We Can Help Your Customers

      By enlisting the services of our outsourced customer service call centre, Hampshire clients should know that our agents will offer plenty of solutions to your customers. Our team are aware of frequently asked questions, as well as specific queries they may have. In fact, our agents can answer questions on the following:

      • Delivery & Tracking
      • Customer Support
      • Customer Care
      • Warranties & Claims

      The agents at our Hampshire outsourced customer service call centre are determined to get the right result for your customers. At the end of every call, we want your customers to be satisfied, as our overall aim is to help your company grow and boost customer loyalty.

      24/7 support
      lines

      Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

      Improve the Customer
      Experience

      Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

      Reduce
      Costs

      Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

      Leave it to
      Professionals

      Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.

      Contact Us Today

      To find out more information about our services, get in touch with our outsourced customer service call centre. Hampshire clients can reach us by calling 01794 230 230 or by sending an email to sales@impactcallcentre.co.uk. Alternatively, contact us by filling in our online form and we will get back to you as soon as possible.

      WHY CHOOSE OUR OUTSOURCED CUSTOMER SERVICE CALL CENTRE, HAMPSHIRE CLIENTS?

      With more than 200 staff, Impact Call Centre has the manpower to meet customer needs for your business. We are an established BPO call centre, offering an array of services aimed to enhance your company and give your customers a direct line. Whether you require sales support or an outsourced customer service call centre in Hampshire, you have come to the right place.

      We stand out above our competitors as we offer 24/7 support lines, which will instantly make you favourable for your customers. As an outsourced customer service call centre, Hampshire clients should know that our experts can reduce costs so that you can focus on what you do best! Keep in mind that we are also PCI DSS certified Level 1.

      A positive attitude is at the forefront of our minds and that of every single employee. We help and encourage each other in order to get the best results for our clients. We are an outsourced customer service call centre, Hampshire clients, that has developed strong partnerships with our clients. In everything that we do, we have the client in mind, so let us be the voice for your customers.

      Contact Us

      Do you have questions?

      Don’t wait, let’s talk

      Impact House Unit 7,
      Greatbridge Road,
      Romsey, Hampshire SO51 0HR

        What Services are you interested in?
        Inbound Sales CallsInbound Call HandlingCustomer Service CallsOutbound ServicesEmail SupportFulfilment Services
        I have read and accept the Privacy Policy and consent to Impact Call Centre Ltd. contacting me about my enquiry.