WHY COME TO US FOR UK OUTSOURCED CUSTOMER SERVICE SOLUTIONS?
When it comes to flexibility, we appreciate that not every business operates on the same schedule. Also, most companies have to walk the line between providing great customer service and managing an already restrictive budget. This is where we come in. At Impact Call Centre, we offer customer support outsourcing that’s available whenever you require it.
And because this is our business, we’ve invested the money in our team and equipment, so you don’t have to. Rather than covering these overheads yourself, you merely pay for what you use. If you need us to cover a busy period like Christmas, a recent product launch, or a roll-out of a new service, you can count on us every single time.
We’re committed to helping businesses grow by providing services that integrate fully. We don’t just serve on behalf of your business, but rather as an extension of it. We’re here to assist your team so they can focus on what they do best – growing the business. Our customer care outsourcing provision is an invaluable resource that offers many benefits, including:
- 24/7 Availability (including Bank Holidays)
- Affordable, Transparent Pricing Structure
- Full Integration
- Full Knowledge of Your Products, Brand, and Services
- Professional Operators to Take Your Calls
- Call Packages to Suit Your Needs