WHY CHOOSE OUR TELESALES OUTSOURCING SERVICE?
Here at Impact Call Centre, we take a very unique approach to the way in which we assist our clients. At all levels of the business, we ensure that our employees are happy and productive. Happy employees are more likely to remain with a company long-term, and more like to work hard for our clients. Our employees remain with us on average for around 2-4 years, which is higher than other telesales outsourcing companies.
To ensure that we succeed, we follow a strict onboarding process and go the extra mile to learn our clients’ businesses and processes. When your customers phone up and speak to us, they’ll be convinced that they’re speaking directly with a member of your team. It’s this highly adaptive approach that sets our telesales outsourcing specialists apart from other professionals in this industry.
And always we’re taking steps to improve our service by building long-lasting partnerships and measuring our own performance in line with our goals.